Refund Policy
Please read our refund policy carefully before purchasing any course or digital product from Nova Sphere.
Refund Policy
Digital Products
Most of our products are digital in nature, including courses, notes, PDFs and premium resources. Once access has been provided, refunds are generally not available.
Eligible Refunds
Refund requests may be considered only if duplicate payments were made or if a payment was successfully charged but access to the purchased product was not provided due to a technical issue.
Refund Request Timeline
Eligible refund requests should be submitted within 7 days of the original payment along with complete payment details for verification.
Non-Refundable Cases
Refunds will not be provided for change of mind, accidental purchases, failure to complete a course, lack of device compatibility, or if the purchased content has already been accessed or downloaded.
Refund Processing
If your refund request is approved, the amount will be processed through the original payment method. Processing time generally ranges from 5–10 business days, depending on your bank or payment provider.
Contact Support
If you believe you are eligible for a refund or have any questions regarding your purchase, please contact our support team with your payment details.
We're Here to Help
Our goal is to provide a transparent and fair experience for every learner. If you face any payment-related issues, don't hesitate to reach out to our support team.